Transparent Incident Communication
Status Pages for Developer Teams
Your users shouldn't find out about outages from Twitter. upti.my status pages keep customers informed automatically. Public, private, or on your own domain.
Why You Need a Status Page
When your service goes down, silence is your enemy. Users flood your support channels, your team scrambles to update everyone, and trust erodes with every minute of uncertainty.
Reduce Support Load
Users check the status page instead of filing tickets.
Build Trust
Transparency during incidents shows professionalism.
Historical Record
Incident history shows your actual reliability over time.
SLA Documentation
Track uptime for SLA compliance and customer reports.
Status Page Anti-Patterns
A bad status page is worse than no status page. Here's what to avoid:
- ✗Manual updates only. Incidents stay "investigating" for hours because no one updated it.
- ✗Always green. Status pages that never show incidents destroy credibility.
- ✗Too much jargon. "Database cluster failover initiated" doesn't help customers.
- ✗No subscriptions. Users can't get notified and have to keep refreshing.
How upti.my Status Pages Work
upti.my status pages are designed for developer teams who want automation without losing control.
Auto-Incidents
Monitoring failures create incidents automatically.
Custom Domains
Host on status.yourcompany.com with your branding.
Subscriber Notifications
Email, SMS, and webhook notifications for subscribers.
Embeddable Widgets
Add status widgets to your app or documentation.
Getting Started
Set up your status page in minutes:
- 1
Create Your Status Page
Go to Status Pages in your dashboard and click "New Status Page". Pick a name and subdomain.
- 2
Add Your Components
List the services you want to display. Group them logically so customers can quickly find what they care about.
- 3
Connect Your Monitors
Link monitors to components. When a monitor fails, the status page updates automatically.
- 4
Customize and Publish
Add your logo, pick your colors, and hit publish. Share the link with your customers.
Frequently Asked Questions
What's the difference between public and private status pages?
Public status pages are accessible to anyone and great for customer transparency. Private status pages require authentication and are ideal for internal teams or specific customer groups.
Can I use my own domain for the status page?
Yes. You can set up status.yourcompany.com with your own SSL certificate. We provide a CNAME record you point to, and the rest is handled automatically.
Are status pages updated automatically when incidents occur?
Yes. When upti.my detects an incident from your monitors, it can automatically create an incident on your status page, update the status, and resolve it when the issue is fixed.
Can I customize the look of my status page?
You can customize colors, logo, and branding. For advanced customization, you can use embedded widgets in your own pages or integrate via API.
Do you support scheduled maintenance windows?
Yes. You can schedule maintenance windows that appear on your status page and suppress alerts during the maintenance period.
Related Topics
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